FAQ
ACTIVITIES & BOOKING INFORMATION
What activities are available at Desaru Fruit Farm?
- We offer a variety of fun and educational activities including fruit farm tours, a petting zoo, tropical fruit tasting, buggy rides, and agro-educational sessions. It’s a great place for families, school groups, and tourists
Do I need to book in advance or can I walk in?
Walk-ins are welcome, but we highly recommend booking in advance, especially on weekends, public holidays, or for large groups — to ensure availability and smooth arrangements.
Convinience
Is the farm suitable for young children or elderly visitors?
Absolutely! Our activities are family-friendly and most areas are accessible for strollers and wheelchairs. The petting zoo and buggy tours are especially popular with children and seniors alike.
What should I wear when visiting the farm?
We recommend wearing comfortable clothes and closed-toe shoes, as some parts of the tour involve walking on natural paths. A hat, sunscreen, and insect repellent are also good to bring along
Do you offer guided tours?
Yes! All farm visits include a guided tour by our trained staff, who will explain about the different tropical fruits, farming techniques, and more. It's fun and informative for all ages.
Is the farm open during public holidays and weekends?
Yes, Desaru Fruit Farm is open daily, including weekends and public holidays. However, it can be busy during peak seasons, so early bookings are encouraged.
Returns and customer support
What is your return policy?
We accept returns within 30 days of purchase for unopened products. Contact our customer service for assistance with returns.
How can I contact customer support?
You can reach our customer support team via email or by calling our hotline. We are available Monday to Friday from 9 AM to 7 PM.
Do you still have questions?
We are ready to answer all your questions from Monday to Sunday, 09:00 AM - 06:00 PM.
